Archive for February 12, 2010

Spring Intent to Teach Forms Available

Audience: ELC and faculty teaching WAOL courses

Spring ITT’s are open and available  to start submitting Intent to Teach (ITT) forms if  you haven’t already.
 
Please submit requests now if you are using WAOL ID integration or are teaching WAOL shared or private courses. We need to have these requests in and approved  before we can start accepting enrollments.
 
Remember students cannot register for the WAOL courses until they have the ITT in and approved by their college.    A quick guide for instructor procedures can be found here:
http://www.waol.org/faculty_and_staff/instructorProcedure.aspx
 
Please login to your MyWAOL account using your Angel Login Credentials here:
http://waol.org/faculty_and_staff/index.aspx

February 12, 2010 at 5:49 pm Leave a comment

WAOL Spring ’09 Classrooms being deleted tonight

Audience: ELC and instructors teaching on WAOL

Reminder: Just a quick note that the Spring 09 classrooms are scheduled to start being deleted (without backup) at 2 am Saturday morning. This means today is the last opportunity to export or backup this content.

February 12, 2010 at 12:07 pm Leave a comment

WAOL ANGEL Back Up

Audience: All ANGEL users

What: WAOL ANGEL was offline for about 2 hours this morning due to a power loss at ANGEL hosting.  WAOL ANGEL is back up now.

The ANGEL datacenter lost power early this morning.
Tacoma elearning staff put in a ticket at 7:16 am.

  • Some network gear at ANGEL blew while ANGEL was switching to back up power.
  • The gear was replaced and full connectivity restored by 8:46 PST.
  • This outage was caused by a power loss, and affected all ANGEL hosted customers; it is not related to the
  • Service Pack applied to WAOL ANGEL last night.

Thanks to Tacoma and other colleges that reported the system down in the ANGEL Support Portal and Presidium.

Here’s the full report from ANGEL Managed Hosting:

Today our datacenter experienced a power outage which caused our network to fail over to fault tolerant devices.  Shortly after this failover, the environment had a power surge which physically damaged several networks switches.  As the other fault tolerant devices were without power and the fail over devices were damaged, we were not able to recover quickly.  We dispatched engineers to our datacenter and switched out the damaged devices as soon as possible to bring sites back up.   We sincerely apologize for the outage.  We are currently work with our data center to determine what happened to cause to power issues and to ensure an event like this cannot happen again. 
Thanks,
Mark Thompson
Managed Hosting

February 12, 2010 at 11:22 am Leave a comment


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