WAOL Blog

What’s New/Task Hot Fix Install and Rollout Plan

February 25, 2010 at 3:07 pm Leave a comment

Audience: All faculty, students and staff

What’s New/Task Hot Fix is now available in all domains in WAOL ANGEL.

Here’s the documentation that you can send to your faculty and students who use WAOL ANGEL (Changes to What New-Tasks)

WAOL staff rolled out the Hot Fix domain-by-domain over the last two weeks to make sure we did not see a degradation in performance as the function was restored.  So far we have not seen any related technical problems. 

If you do see any problems, however, please have your college domain administrator add information to this ANGEL support ticket:  #596-8313119

Background: When WAOL ANGEL experienced performance problems in January, ANGEL suggested we turn off the What’s New/Tasks feature since this feature was programmed to search every classroom or group for changes every time a user logs in.  We turned it off, and performance improved.  The cost, however, was high in that faculty and students lost very useful tools.  We asked ANGEL to provide What’s New/Tasks in a form that would work for our installation, and they did so by changing the What’s New/Tasks tool so it works on demand rather than running continuously.

We are sorry that this function was not available to faculty and students for several weeks this quarter, and we are glad that we now have all functions back.

Thanks for your patience and assistance as we worked toward this solution.

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