Archive for April 1, 2010
waol.org offline Saturday 7:00am to 7:30am
Audience: All Users
The SB Bellevue data center will be offline from 7:00am to about 7:30am Saturday morning.
Services affected include:
- WAOL.org – the website will be unavailable.
- ANGEL Single Sign-on – this service will be unavailable.
- ANGEL Secure Logon – ANGEL logons will work as usual, but won’t be secure. The nugget title will change to simply “Log On” instead of the normal “Secure Log On.”
Please pass this information on to anyone on your campus who might be affected by this downtime.
ANGEL Hosting 3/31/2010 Outage
Yesterday, at 5:24 pm (ET), our datacenter experienced a failure of two of their UPS flywheel banks. This failure caused one of their main breakers to trip. Only one of the circuits was able to be put back online, as the other was damaged during the failure. Customers with equipment on these affected circuits may have lost connectivity as a result. We immediately received notice from our alerting system and dispatched engineers to the datacenter to diagnose the impact to our systems. Where possible, systems impacted by this outage were rolled over to their redundant pair, and for all others, new power was run to unaffected circuits. All devices were back online in our environment by 6:25pm. We are continuing to work with the NOC at the datacenter to determine what we can do to prevent these types of outages going forward.
We apologize for any inconvenience this outage may have caused.
Sincerely,
ANGEL Managed Hosting
