Reminder: Today is the deadline for updating WAOL SHARED course book orders for Spring; reminders have been mailed out. Courses not updated will not have texts listed in our bookstore or on our Book Order Report.

Only instructors teaching shared courses need to update their texts with WAOL.

You can check the Book Order Report here.

Instructions on entering book orders here.

Please share: For those colleges using WAOL ID Integration and those who have instructors teaching WAOL shared or private courses the Intent to Teach (ITT) forms are now available for Spring quarter.

Please note: Students cannot register for WAOL courses until the ITT forms have been submitted and approved.

Important dates: WAOL Spring enrollment opens on Thursday, February 2nd.

Instructions: How to fill out Intent to Teach Forms

Please be sure to check the start and stop dates here; these are the dates that need to be used if teaching a WAOL shared course.

Parature will be upgrading storage infrastructure on Saturday, December 17th from 1 AM to 7 AM EST.  During this 6 hour window, inbound email will be held, but will not convert into new tickets or ticket replies.  These held emails sent during the window will be processed at the end of the window.  The Parature sandbox environment will also be unavailable during this time.

WAOL fall grades for ALL shared courses are due next Monday, December 5th, and need to be submitted no later than midnight or they do not get recorded and sent off to the students’ enrolling colleges.

Student access to their ANGEL  fall classrooms will be turned off on Wednesday, December 7th. If there are any grade changes that need to be made after December 5th they will need to be emailed directly to our office. We will then make the change in the WAOL Fall 11 database and send them off to the appropriate college.

Click here for instructions on Web Grading and here for assigning an Incomplete Grade in a WAOL course.

Any grade changes made after December 5th, 2011 must be sent to:  Monique Kovalenko (mkovalenko@sbctc.edu) and Brook Bane (bbane@sbctc.edu)

On Friday, November 11th, 2011 we will be applying ANGEL 7.4 SP15 to your Hosted ANGEL environment.  The maintenance window will occur between 2 AM and 5 AM of your local time.  Please keep in mind that your site may be unavailable during this time period.  We will also be applying any outstanding Windows updates during this time.
 
If you have any questions or concerns as it relates to this update, please let us know by e-mail, phone, or via a ticket in the Support Portal.

Please check it out, and report any “Access Denied” problems to the ANGEL support ticket.

Case #896256 – Getting Access Denied when logging on as a user via Admin Account

What: It looks as though the ANGEL login issues have been corrected. ANGEL Support estimates that “Logon As” will be fixed early next week.

What: Some faculty and students have had problems logging into ANGEL, seeing an Access Denied message and having to repeat the login several times.  This problem was fixed, as of 10/11/2011 5pm PDT by changing our Logon nugget to use the standard mode of logging into ANGEL.   Administrators may still encounter this problem when using the Logon As feature within the ANGEL Account Manager.

Next Steps:  Bb Support is looking at the “Account Manager Logon As” problem and hoping to quickly have a fix for our ANGEL installation, but we don’t have an estimate as to when this might be. 

More Info: ANGEL Service Pack 14 seems to have caused a problem with the Logon As and authentication pass-through features within ANGEL.  This problem seems to be isolated to ANGEL installations, like ours, with multiple domains.

The ANGEL Logon is currently operating in ‘normal’ mode and so users should be cautioned against logging into ANGEL while using an unsecured (open) Wi-Fi connection.

Internet Explorer 9 is still too new to be completely compatible with ANGEL so keep on using earlier versions for awhile.

Regarding Firefox, we’ve got a pieces of advice:

To install Version 6.0.2: Firefox updated to version 7.0 and it is not officially supported yet by Angel.  There is an issue with sending Angel mail and there may be other issues.  If you are experiencing issues with Angel and you are using Firefox version 7, I would recommend uninstalling Firefox 7.0 and install version 6.0.2 from this link: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/6.0.2/win32/en-US/Firefox%20Setup%206.0.2.exe. The installation files for 6.0.2 for Mac can be found at: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/6.0.2/mac/en-US/Firefox%206.0.2.dmg and the installation files for Linux can be found here: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/6.0.2/

Firefox 3.6:

If you happen to have any issues with later Firefox versions you can uninstall,  and then install version 3.6.

• Windows 7, Vista, or XP users can download 3.6 here
• Mac users can download 3.6 here
• Linux users can download 3.6 here

And, lastly here is a link to a video by Kathy Brooks of Centralia college on how to install Firefox Version 4.0.1:

https://tegr.it/y/4ukx