Posts filed under 'Uncategorized'

ANGEL What’s New Workaround

Angel’s “What’s New” function has been turned off due to performance issues.  The “What’s New” function was what caused alerts/icons for new items/tasks to show up under your class listing on the home page.  You can still access these features from within your classes:

  • In the class, expand the Guide, then click on the “What’s New” or “Tasks” tabs.
  • Click on the plus sign to expand the categories.
  • Note that under Tasks, the categories may indicate zero (0) items when they actually exist.  Expand the categories to see.
  • Click here for a video created by Jerry Lewis of Columbia Basin on how to do this.

We are working with Blackboard to determine the problem and reactivate “What’s New,” however, in the mean-time, please use the workaround.

Add comment January 27, 2010

WAOL ANGEL What’s New OFF

Audience: ELC, Faculty and ITC

Update: ANGEL successfully disabled “What’s New” again last night, and they report improved performance of WAOL ANGEL. 

 WAOL staff will meet with ANGEL this morning to discuss how to configure What’s New so we can turn it on again.

If you get reports of slowness, please update the ticket with detailed information.  Ticket # #596-8313119.

Add comment January 26, 2010

ELC, not seeing a WAOL instructor account?

It is worth re-mentioning that new faculty WAOL accounts remain inactive until the faculty login to waol.org with their ANGEL login credentials; this initial login activates the new account.

And remember, brand new faculty (with no accounts at all) get their accounts by using the Account Self-Registration tool.

Add comment December 16, 2009

Reminder: ANGEL downtime tomorrow, Wednesday, December 16th

WAOL ANGEL will be offline starting 03:01 am on Dec. 16th for up to 24 hours due to a scheduled upgrade to version 7.4. You will not be able to access ANGEL during this time.

Add comment December 15, 2009

WAOL & SBCTC Email Downtime Last Weekend

Last Friday (December 11th), the State board’s email system was down. This Monday our service was back up but in the process some of last week’s email was lost. If you were expecting to hear back from us or had trouble contacting us by email during that time it’s likely we lost the communication.

We apologize. Please feel free to resend us anything you think we may have missed.

Add comment December 15, 2009

WAOL Advisory Group Meeting: December 14th Recording

Main topics covered:  SLA documentation, 7.4 Upgrade

Where to find these in the recording:

  • 00:01:30   Updates
  • 00:01:50   SBCTC email—down last weekend; ok now
  • 00:03:35   SLA Complete- Cable
  • 00:22:30   ANGEL 7.4 Upgrade -Wednesday 3:00 am PST
  • 00:29:00   Take-aways

Click here for access to a list of all Advisory Group meeting recordings and slideshows.

Add comment December 15, 2009

WAOL Advisory Group Meeting: June & July recordings

Click here for access to a list of all Advisory Group meeting recordings and slideshows.

Add comment July 16, 2009

WAOL Council Meeting: December 29 & Jan12 recording

Click here for access to a list of all Council meeting recordings and slideshows.

Add comment January 15, 2009

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